Effective Date: March 02, 2025.
At Mag Automation, we strive to offer our customers a transparent and secure shopping experience. This Payment Policy outlines our practices related to payment processing for all products and services purchased on our website. We encourage you to review it thoroughly.
Accepted Payment Methods & Payment Process
We do offer different payment methods to make your purchase simple and secure. All transactions are operated by bank SELLA.
Currencies
We accept payments in all major currencies.
Payments made in other currencies other than Euros may be subject to additional costs.
How To Pay
Bank Transfer
To pay by bank transfer, means of SWIFT wire transfer to the following bank account:
IBAN : IT68R0326822300052123465100
BIC / SWIFT : SELBIT2BXXX
Credit Cards
We accept most of the major credit and debit cards including Visa, MasterCard and American Express. To offer a secure solution to our customers we rely on the STRIPE payment gateway in order to protect and encrypt your data.
PayPal
The safest immediate payment method in the world to make online purchases, your transactions are safe thanks to PayPal purchase protection.
VAT
Customers residing in Italy pay 22% VAT. European Union customers are not subject to VAT payments, as long as their VAT number is provided. Without the latter, VAT is 22%
Customers residing outside the EU do not pay VAT under any circumstances.
Invoicing
All products are always supplied with a purchase invoice.
Order Confirmation and Invoice
After a successful payment transaction, you will receive an Order Confirmation email. This email will contain:
- Order Number
- Summary of items purchased
- Total amount charged
- Shipping details
This confirmation serves as your official receipt. Please keep it for your records.
Payment Security
We prioritize your security. Mag Automation uses industry-standard SSL (Secure Socket Layer) technology to encrypt sensitive information during transactions. Our payment processing partners comply with PCI-DSS (Payment Card Industry Data Security Standard) to ensure the highest level of security for your data.
Payment Authorization
By submitting your payment information, you authorize Mag Automation to charge the specified payment method for your total purchase amount. In the rare event that your payment method cannot be authorized, we will notify you via email and your order may be canceled or put on hold until the payment is resolved.
Refund and Cancellation Policy
- Cancellations: If you wish to cancel your order after payment has been processed, please contact us at info@magautomation.com within 12 hours of placing your order. Refunds will be processed according to the method of payment used.
- Refunds: Please refer to our Refund Policy (https://magautomation.com/refund_returns/), which outlines eligibility for refunds, processing times, and related procedures. Refunds can take 10 business days (Mon-Fri) to reflect on your account depending on your bank’s processing times.
Changes to Payment Information
You can manage your payment methods through your Mag Automation account. If you need to update your payment information, please follow these steps:
- Log in to your account.
- Navigate to “Account Settings” or “Payment Methods.”
- Add, update, or remove your payment information as necessary.
- Save changes to ensure your new information is processed for future transactions.
Fraud Prevention
To protect our customers and prevent fraudulent activities, Mag Automation reserves the right to conduct verification checks on payments. We may reach out for additional information or confirmation for certain transactions deemed high-risk.
Contact Information
If you have questions or concerns regarding your order or this Payment Policy, please do not hesitate to reach out to our customer service team. We are here to help!
Business address:
Circonvallazione Clodia, 163/167 – 00195 Roma, Italy
Business hours: 9 AM – 05 PM, (Mon – Fri),(GMT+01:00) Central European Standard Time (Rome)
Phone: 333 508 2958
Mail: info@magautomation.com
VAT : 17510531001
Thank you for choosing Mag Automation. We look forward to providing you with exceptional service. We appreciate your business and are committed to providing you with the best service possible.